Southern Jewelers Services, located at 7018 Gadsden Hwy, Suite 108, Trussville, AL 35173, is known for its engagement ring creation and jewelry services in Jefferson County. With a phone number of (205) 655-8802, the store offers a variety of jewelry repair services, making it a reliable choice for those looking to create customized pieces.

The store operates during the following hours:
- Tuesday: 10 am – 5:30 pm
- Wednesday: 10 am – 5:30 pm
- Thursday: 10 am – 5:30 pm
- Friday: 10 am – 5:30 pm
- Saturday: 11 am – 3 pm
- Sunday: Closed
- Monday: 11 am – 5 pm

Reviews indicate a mixed sentiment. Out of 6 reviews analyzed, approximately 67% are positive, 17% neutral, and 16% negative.

Positive comments highlight the outstanding craftsmanship and quality of custom engagement rings, showcasing professional and reasonably priced services. Customers particularly mention how well the staff, notably Gary, attends to their needs and the beautiful results of the custom jewelry made.

On the flip side, there are negative reviews that raise concerns about the store's accessibility. Some customers reported being told that the store isn't a retailer and is not open to the public, which caused confusion about their service offerings.

Overall Sentiment from Online Customer Reviews:
- Positive: 67%
- Neutral: 17%
- Negative: 16%

Best Review: Gina praised the outstanding craftsmanship and quality of her daughter's engagement ring, emphasizing that it surpassed what could be found in any regular jewelry store.

Worst Review: Joshua expressed disappointment over contacting the store and being informed that they are not a retailer and do not serve the public, which left him frustrated.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.