Airport Plaza Jewelers in Cheektowaga NY

Airport Plaza Jewelers, located at 4230 Union Rd, Cheektowaga, NY 14225, is a prominent jewelry store known for its engagement ring creation and exceptional customer service. With a total of 19 reviews analyzed, this establishment has received a mix of positive and negative feedback from customers.

The store operates in Erie County and features services such as custom jewelry design and repair, along with buying and selling gold and diamond jewelry. Customers have highlighted the friendly and knowledgeable staff, particularly mentioning the owner, Don. Positive experiences often revolve around the attentive service, fair pricing, and a wide selection of jewelry. However, some reviews express dissatisfaction regarding perceived high prices and the uncertainty of quotes for selling gold and silver.

In terms of customer reviews sentiment:

Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 25%
- Negative: 15%

Opening Hours:
| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |

Staff members mentioned include Don, but additional staff names were not provided in the reviews.

Best Review:
A customer commended Airport Plaza Jewelers for their excellent service when selecting an engagement ring, noting the staff's attention to detail and customer care throughout the process.

Worst Review:
Another customer expressed frustration over an experience where they felt pressured to sell their jewelry at a low price, indicating a lack of professionalism during the encounter.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.