Kay Jewelers, located at 1 Walden Galleria, D222, Cheektowaga, NY 14225-5417, operates within Erie County. This store offers a wide range of services, particularly focusing on engagement ring creation and customization. The knowledgeable staff is dedicated to assisting customers in finding the perfect piece to celebrate significant life events. Customers can experience personalized service, ensuring a memorable engagement ring selection process. The store also offers jewelry maintenance and repair services, custom orders, diamond upgrades, and financing options.

Operating hours:
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM

Customer Reviews Sentiment:
The overall sentiment from online customer reviews reflects a mix of experiences. Approximately 41% of reviews are positive, 30% are neutral, and 29% are negative.

Best Review:
Ruth mentioned that the staff at Kay Jewelers was exceptional, especially praising their assistance during the selection process of her engagement ring.

Worst Review:
Melanie expressed dissatisfaction with her engagement ring setting, noting it had design flaws and reported poor customer service regarding repairs.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff members mentioned: None specified.