Minnuto Jewelers, located at 2910 William Street in Cheektowaga, NY, is a beloved destination for those looking to craft their perfect engagement ring. As a locally owned and operated independent jeweler, they offer a variety of custom jewelry services and promise a personalized shopping experience that resonates with the local community.
The store is managed by Mark, who has earned a reputation for providing exceptional customer service. Clients appreciate his attentive approach, as he takes time to listen to their ideas and provides expert guidance in the design process. Many reviews commend the store for its friendly atmosphere and the beautiful selection of rings available. Despite the overall positive sentiment, a few customers have noted that they wished for better communication regarding certain services.
Customer Sentiment: Approximately 80% of customers express high satisfaction, with 15% offering neutral feedback and 5% encountering issues.
Opening Hours:
Monday: Closed
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: 11:00 AM – 2:00 PM
Sunday: Closed
Best Review: Cyndi praised the remarkable personalized service and noted the unique 24kt gold dipped roses, expressing her eagerness to return for more purchases.
Worst Review: Robin mentioned some disappointment with the appointment scheduling, feeling the process could have been smoother.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 11