Plumb Gold Jewelry, located at 322 Main St, Racine, WI 53403, is a delightful destination for anyone seeking to craft a custom engagement ring. Nestled in Racine County, this charming jewelry store has been serving the community with a rich collection of stunning natural gemstones and dazzling diamonds. The store is known not only for its in-house designs but also for its personalized customer service.
Under the leadership of owner Austin Schultz, the team at Plumb Gold is dedicated to ensuring every client feels valued and supported in the design process. Customers frequently rave about the attentive advice and creative insights provided by Austin and his staff, making each visit a memorable experience. While reviews are mostly glowing, there are occasional mentions of delays in service, reminding potential visitors to plan ahead.
Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% have neutral opinions and another 10% note some service challenges.
Opening Hours:
Monday to Wednesday: 10:00 AM – 5:00 PM
Thursday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Best Review: Noah praised Plumb Gold for its exceptional service, noting the team's willingness to work quickly and accommodate his needs, making ring resizing a breeze.
Worst Review: On the downside, Brian shared his disappointment with a custom piece that didn't quite meet expectations, feeling there was a mismatch between his vision and the final design.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 4
Store Phone Number: 2626325022