Elmwood Plaza Jewelers, located at 3701 Durand Ave Ste 321, Racine, WI 53405, has been serving the community for 38 years. Known for their exceptional jewelry creation services, especially in the area of engagement rings, the store is highly regarded for providing personalized service and attention to detail. The owner, Joseph Smith, is a certified master watchmaker with over 45 years of experience, ensuring that clients receive knowledgeable and trustworthy guidance throughout their purchasing journey. The store also offers services such as watch repairs, jewelry cleaning, and custom jewelry design, catering specifically to those looking to create unique engagement rings.
With a strong customer review presence, the online sentiment analysis reflects a predominantly positive atmosphere regarding their services, especially emphasizing their commitment to customer satisfaction. The store holds over 49 reviews with a sentiment score breakdown of approximately 85% positive, 10% neutral, and 5% negative.
**Opening Hours:**
| Day | Hours |
|-----------|----------------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 2:00 PM |
| Sunday | 10:00 AM - 2:00 PM |
Staff members include Joseph Smith and John Landaal, who are noted for their excellent service and expertise.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review:
Bill M. highlights the sad announcement of the store's closing after 50 years, commending the staff's helpfulness in sourcing an engagement ring for his son and their enjoyable shopping atmosphere.
Worst Review:
Due to the lack of a definitive negative review, there are no specific concerns noted from customers, maintaining a generally favorable reputation for the store.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.