Kay Jewelers Regency Mall Racine WI

KAY Jewelers, located in Regency Mall at 5740 Durand Ave., Unit C 466, Racine, WI 53406, is a prominent destination for engagement ring creation in Racine County. The store is currently open, operating with hours from 10:00 AM to 8:00 PM, and 11:00 AM to 7:00 PM on Sundays. Customers appreciate the wide selection of fine jewelry, including engagement rings, and have noted the exceptional service provided by the knowledgeable staff.

The store has a mixture of positive and negative reviews. On the positive side, numerous customers highlight the helpfulness of the staff, especially mentions of Derrick for his service and humor. Many reviews commend the quick turnaround on ring resizing and the overall supportive shopping experience. However, some reviews express disappointment due to a perception of pushy sales tactics and inconsistent service quality.

Overall Sentiment from Online Customer Reviews:
Positive: 68%
Neutral: 18%
Negative: 14%

Highlight Reviews:
Best Review: Alyssa noted that she appreciated the wonderful resizing service and the supportive atmosphere at KAY Jewelers, praising Derrick for his assistance.
Worst Review: Kim mentioned her dissatisfaction with the aggressive sales tactics and how it deterred her from making a purchase, ultimately choosing to shop elsewhere.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Operating Hours |
|--------------------------|
| Wednesday: 10:00 AM - 8:00 PM |
| Thursday: 10:00 AM - 8:00 PM |
| Friday: 10:00 AM - 8:00 PM |
| Saturday: 10:00 AM - 8:00 PM |
| Sunday: 11:00 AM - 7:00 PM |
| Monday: 10:00 AM - 8:00 PM |
| Tuesday: 10:00 AM - 8:00 PM |

Staff Members Mentioned: Derrick.