Alan's Jewelry Repair, located at 1661 S Main St, Fall River, MA 02724, is a well-regarded destination for those seeking expert engagement ring creation and repair services. With a solid rating of 4.7 out of 5 from 58 reviews, the store showcases a strong commitment to customer service and quality craftsmanship. The owner, Alan, is frequently praised for his friendly demeanor and honesty, making clients feel valued and well-informed throughout the process of designing their perfect ring.
This jeweler specializes in various services, including custom jewelry creation, resizing, and repairs. Many reviews highlight Alan's expertise, particularly in watch battery replacements and jewelry repairs, showcasing his dedication to maintaining a high standard of service.
While most reviews are overwhelmingly positive, there are a few mentions of less-than-ideal experiences. Some customers have reported instances of rudeness from staff during discussions of pricing. However, this appears to be atypical, as the majority express satisfaction with both the service and prices offered.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review:
Fred praised Alan's Jewelry Repair as a top choice for quick and reliable battery replacements, noting the friendly service he received during his visit.
Worst Review:
Mher described experiencing rudeness from a staff member when he sought affordable service, indicating a misalignment in customer service expectations.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Friday: 8 am - 5 pm
- Saturday: 8 am - 3 pm
- Sunday: Closed
- Monday: 8 am - 5 pm
- Tuesday: 8 am - 5 pm
- Wednesday: 8 am - 5 pm
- Thursday: 8 am - 5 pm
Mentioned staff member: Alan.
Positivity Score: 90%
Total Customer Feedback Reviewed: 58
Store Phone Number: 5086766868