Patenaude Jewelers, located at 1473 South Main Street in Fall River, MA, has been a cherished part of the local community since 1890. This family-owned jewelry store, known for its personalized engagement ring creations, prides itself on quality craftsmanship and friendly service. With a solid reputation built over 125 years, they offer a variety of services including custom jewelry design, ring resizing, and expert jewelry appraisals.
The staff at Patenaude Jewelers is recognized for their warmth and attentiveness, often going the extra mile to ensure customers feel valued and understood. Many patrons appreciate how the team listens to their desires and helps them create the perfect symbol of love. Customer feedback is generally positive, though some have reported occasional inconsistencies in service quality.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
- Monday to Friday: 9:30 AM – 5:00 PM
- Saturday: 9:30 AM – 4:00 PM
- Sunday: Closed
Best Review: Michelle praised the store for its incredible service and flexibility in pricing, highlighting how the staff worked within her budget to create a stunning custom piece.
Worst Review: Richard expressed disappointment, describing the jewelry selection as unsatisfactory and the store's location as less appealing.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 16
Store Phone Number: 5086726421