Alberto's Jewelry, located at 4307 Bergenline Ave, Union City, NJ, is a renowned jeweler specializing in engagement ring creation, offering a diverse range of jewelry services. With a strong reputation for customer satisfaction, this store stands out in Hudson County, evident from the positive feedback shared by an extensive collection of 334 reviews. Customers laud the knowledgeable and friendly staff, often highlighting their commitment to assisting with personal jewelry needs, particularly in creating custom rings. The team, including Alberto, demonstrates exceptional service, making sure every detail suits the client's desires.
On the contrary, a few reviews note issues with parking and language barriers with some staff members, impacting the overall experience for those customers. Nevertheless, the overwhelmingly positive reviews overshadow these concerns, painting a picture of a reliable and accommodating business.
The store offers various services, such as jewelry and watch repairs, appraisals, and custom jewelry design. The reputation for quality craftsmanship and fair pricing further enhances its appeal to those seeking engagement rings.
Operating hours are as follows:
| Day | Hours |
|-----------|---------------------|
| Monday | 10:30 AM - 6:00 PM |
| Tuesday | 10:30 AM - 6:00 PM |
| Wednesday | 10:30 AM - 6:00 PM |
| Thursday | 10:30 AM - 6:00 PM |
| Friday | 10:30 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | 12:00 PM - 5:00 PM |
### Overall Sentiment from Online Customer Reviews:
Positive sentiment: 90%
Neutral sentiment: 8%
Negative sentiment: 2%
### Best Review:
Daniela praised the helpful and knowledgeable staff, noting how her family has relied on Alberto's expertise for over 20 years and always found the perfect jewelry pieces.
### Worst Review:
Frank expressed frustration over the parking situation and difficulty communicating with a staff member due to language barriers, describing it as a rather unpleasant experience.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.