Exchange Jewelry, located at 3408 Bergenline Ave, Union City, NJ 07087, offers a variety of jewelry services with a particular focus on engagement ring creation. The store is known for its welcoming atmosphere, with staff providing excellent customer service and a knowledgeable approach to diamond selections and custom designs. The owner is frequently mentioned in positive reviews for his friendliness and professionalism, making the experience of buying or creating special pieces enjoyable for customers. The shop is currently open and has received a total of 44 reviews across various platforms.

Customers appreciate the good prices and high-quality products available at Exchange Jewelry. Many have praised the friendly and accommodating staff, who are dedicated to helping clients find exactly what they are looking for. Based on the reviews analyzed, the positive sentiment is prominent, while only a few negative experiences were noted regarding perceived price discrepancies and misunderstandings about product authenticity.

Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 5%
- Negative: 5%

Opening Hours:
- Monday: 10 AM - 7:30 PM
- Tuesday: 10 AM - 7:30 PM
- Wednesday: 10 AM - 7:30 PM
- Thursday: 10 AM - 7:30 PM
- Friday: 10:30 AM - 7:30 PM
- Saturday: 10:30 AM - 7:30 PM
- Sunday: 11 AM - 5:30 PM

Best Review:
Natalis noted the staff's exceptional service, highlighting their great jewelry selection and competitive prices, emphasizing the trustworthiness of the store.

Worst Review:
Jamel expressed dissatisfaction after claiming to have received a fake chain, feeling that his expensive purchase was not as represented.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.