St. Jude Jewelry, located at 3700 Bergenline Ave, Union City, NJ 07087, is a well-regarded establishment specializing in exquisite engagement rings and fine jewelry. The store has garnered a solid reputation for its outstanding customer service and competitive pricing. Customers appreciate the friendly atmosphere created by the staff, including the owner, who is known for being helpful and transparent during the purchasing process. The store offers a wide selection of engagement rings, from classic designs to modern styles, ensuring that every customer can find something that matches their taste.
The reviews indicate a generally positive response, highlighting the store's professionalism and variety of jewelry options. Customers have expressed satisfaction with both the purchasing experience and the quality of the craftsmanship. However, a few reviews mention issues with custom orders not meeting expectations, suggesting room for improvement in that area.
Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 5%
- Negative: 5%
Opening Hours:
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: 12:00 PM - 5:00 PM
Staff Members Mentioned:
- Alberto (Owner)
- Dianelis (Sales Rep)
- Charito (Sales Rep)
- David (Owner)
Best Review: A customer named Marilyn expressed appreciation for the beautiful selection and great quality of jewelry at St. Jude Jewelry, highlighting the friendly staff and their commitment to excellent service.
Worst Review: Armando mentioned disappointment regarding communication during a previous experience, specifically citing issues with understanding service during the COVID-19 pandemic.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 67
Store Phone Number: 2018671744