Alexander Zachary Jewelers, located at 175 N Main St, Mooresville, NC, offers a delightful experience for those seeking to create the perfect engagement ring. Since opening its doors in 1995, this family-owned business has carved a niche in the local community, showcasing a commitment to exceptional craftsmanship and personalized service.
The store's owner, Bill Thunberg, and his team are known for their expertise in customizing jewelry to fit individual styles and preferences. Customers appreciate their friendly approach and the attention they receive throughout the design process. Many reviews highlight the welcoming atmosphere, with staff members actively listening to clients' needs and providing valuable guidance.
Customer Sentiment: Approximately 80% of patrons express high satisfaction, while 10% remain neutral and another 10% report concerns, mainly about repair work and service inconsistencies.
Opening Hours:
Monday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed
Best Review: Colleen praised the friendly staff and efficient service, noting the enjoyable atmosphere that makes the wait feel quick and pleasant.
Worst Review: Tarra expressed dissatisfaction regarding repair quality, stating that her experience with jewelry repairs was subpar and recommending customers seek other shops for more reliable service.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 40
Store Phone Number: 7046633430