Mooresville Jewelry and Loan, located at 597 N Main St, Mooresville, NC 28115, is recognized for its diverse offerings in jewelry and electronics, catering to the Iredell County community. The store's engagement ring services stand out, with custom designs crafted based on customer preferences. The knowledgeable staff is noted for their friendly demeanor and dedication to providing quality service. However, customer reviews express mixed opinions about the overall experience.
Positive reviews highlight the helpful nature of the staff and their expertise in creating custom engagement rings, underscoring a welcoming atmosphere. In contrast, negative feedback points to instances of unresponsiveness and a perceived lack of attentiveness from staff, which has affected some customers' experiences.
Overall Sentiment from Online Customer Reviews:
- Positive: 55%
- Neutral: 20%
- Negative: 25%
**Opening Hours:**
- Monday to Friday: 9:00 AM - 5:00 PM
- Wednesday to Friday: 9:00 AM - 5:30 PM
- Saturday: 9:00 AM - 2:00 PM
- Sunday: Closed
**Staff:**
- Kathy W. (Owner)
Best Review: A customer expressed appreciation for the staff’s friendly service and their help in creating a beautiful custom engagement ring, emphasizing the positive atmosphere within the store.
Worst Review: Another customer criticized the experience as uncomfortable, noting the indifference of the staff upon entering the store, raising concerns about customer treatment.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.