Alexander's Jewelers, Custom Engagement Rings in Texarkana , TX

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92.5% Score | Alexander's Jewelers, Texarkana, TX

Alexander's Jewelers, located at 3701 Mall Drive, Texarkana, TX 75501, is a premier destination for engagement ring creation and exceptional customer service in Bowie County. With over 56 years in the jewelry business, they have developed a strong reputation for providing an extensive selection of fine jewelry and personalized assistance. The skilled team, including staff members like Van and Mitch Alexander, are committed to making the engagement ring selection process as smooth and special as possible. Offering custom designs and in-house jewelry repair, they ensure each piece is perfectly tailored to the customer's preferences.

The store operates with a dedication to high-quality service, welcoming customers to explore their unique offerings. The operating hours are as follows:

| Day | Hours |
|-----------|------------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
The overall sentiment regarding Alexander's Jewelers is quite positive, with approximately 85% of reviews indicating satisfaction with their services. Customers frequently mention the high quality of jewelry, especially for engagement rings, and commend the staff for their friendliness and expertise. However, there have also been a few negative comments regarding specific customer service experiences, leading to a balanced view of the store's reputation.

Best Review:
A customer highlighted that Alexander's Jewelers provided exceptional service while selecting the perfect engagement ring, praising the staff's friendliness and knowledge in guiding them through the options available. The customer's experience reinforced their trust in the store.

Worst Review:
Another review pointed out a less satisfactory experience where the customer felt their request for an ad to benefit youth sports was denied, leading to frustration about the store's community involvement.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Positivity Score: 92.5%
Total Customer Feedback Reviewed: 167

Store Phone Number: 9038323557

Disclaimer:
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92.5%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Alexander's Jewelers

The most popular time of year to come to our Texarkana store for a diamond engagement ring is during Christmas. Alexander's Jewelers loves helping our loyal customers, filled with holiday cheer, find their perfect diamond engagement ring. Make this holiday season the best one yet by consulting with our diamond experts and lighting up her life.

We at Alexander's Jewelers have many different options for buying engagement rings in our jewelry store. We have clients who buy from the in-store selections on the same day and others who prefer a custom ring. The sizing of the ring usually doesn't take long, but creating a custom ring can take anywhere from 3-4 weeks. It's all about the couple and their likes and tastes in engagement rings.

One of our favorite proposal stories at Alexander's Jewelers was when a customer of ours tied his custom-made diamond engagement ring to his girlfriend's dog's collar and waited for her to notice. It took a few hours and a stressful walk to the park, but it finally happened! What a good boy!