Gray's Jewelers, located at 2011 Mall Drive, Suite 1 in Texarkana, TX, is a charming jewelry store known for its exceptional engagement ring creation services. Situated in Miller County, this family-owned establishment has garnered a reputation for personalized service and quality craftsmanship, boasting numerous positive reviews across various platforms.

With a team dedicated to ensuring customer satisfaction, Gray's Jewelers offers a range of services including ring resizing, custom design, jewelry repair, and watch servicing. The knowledgeable staff consistently receive praise for their approachability and expertise, making the process of selecting or designing the perfect engagement ring a delightful experience. Customers often feel at home and appreciated as they navigate their unique jewelry needs.

Customer Sentiment: Approximately 85% of customers express high satisfaction with their experiences, while around 10% provide neutral feedback, and about 5% report occasional issues with service timing.

Opening Hours:

Monday to Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

Best Review: Linda praised Gray's for their friendly service and how they went above and beyond to accommodate her needs while resizing her engagement ring, emphasizing the welcoming atmosphere of the store.

Worst Review: Joe mentioned a frustrating experience with a watch repair that didn’t meet his expectations, feeling that communication could have been clearer regarding timelines.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.