Crocker's Jewelers, located at 3908 St Michael Dr, Texarkana, TX 75503, is celebrated for its exceptional service in engagement ring creation. Known as the most awarded jeweler in the Four States Area, they pride themselves on offering a personalized experience, ensuring that customers feel at home throughout their jewelry buying journey. The knowledgeable staff, including well-regarded team members like Marion and Lauren, assist in finding the perfect engagement ring tailored to individual desires, exhibiting patience and expertise. The store also provides in-house repairs and custom design services, reinforcing their commitment to quality craftsmanship.
Over the years, Crocker's has amassed a total of 1,353 reviews.
Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 3%
Negative: 2%
The overall atmosphere is overwhelmingly positive, with a majority of customers praising the friendly service, diverse selection, and expert assistance.
Best Review:
Natalie expressed profound satisfaction, noting the kindness and genuine assistance she received from the staff, describing their support as exceptional, which led to a joyful engagement experience.
Worst Review:
Jessica relayed her disappointment regarding a prolonged wait time for repairs, despite noting the amiability of the staff involved in her experience.
**Hours of Operation:**
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 9:30 AM - 5:00 PM
- Sunday: Closed
- Monday: Closed
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 1353
Store Phone Number: 9038328686