Alexis Jewelry and Princess Imports offers a variety of services focusing on jewelry creation, particularly engagement rings, in Vallejo, California. Located at 923 Tennessee St, this family-run jeweler boasts a range of styles and customization options for engagement rings, catering to different tastes and budgets. Customers appreciate the knowledgeable staff who assist in the design and selection process, often highlighting the personalized attention provided.

Operating in Solano County, this jeweler has been established since 2003. The team is known for their dedication to customer satisfaction, with many positive reviews noting the pleasant and welcoming atmosphere. However, there are also complaints regarding inconsistent communication and occasional issues with alterations and order accuracy related to other services.

Overall Sentiment from Online Customer Reviews:
- Positive: 55%
- Neutral: 25%
- Negative: 20%

Coverage from 61 reviews indicates a general tendency for mixed experiences, with a majority leaning towards positive feedback about the industry's engagement ring services but highlighting consistent customer service as an area for improvement.

Best Review:
Jackie noted a wonderful experience finding a quinceañera dress, praising the overall customer service and the timely arrival of the dress, which exceeded expectations.

Worst Review:
Martha expressed frustration over communication issues, ordering complications, and poor service during her daughter's quinceañera planning, feeling that the staff did not manage her requests effectively.

Location: 923 Tennessee St, Vallejo, CA 94590
Phone: 707-554-1570

**Operating Hours:**
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: 10:00 AM - 5:00 PM

Staff members mentioned include Letty, who is recognized for her helpfulness.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.