Schaffer Jewelers, located at 3355 Sonoma Blvd # 30, Vallejo, CA 94590, is a well-regarded jeweler specializing in engagement ring creation and jewelry repair services. The store has garnered a total of 82 reviews from various customers, highlighting its strengths in affordability and quality craftsmanship.
Customers often praise the friendly staff, noting that they are knowledgeable and helpful when it comes to designing custom engagement rings and performing repairs. Positive feedback highlights the store as a supportive hub for jewelery needs, with many recommending it for its honesty and competitive pricing. However, there are also some concerns raised in the reviews. A few customers have mentioned issues with customer service and jewelry repairs, citing instances where items were either not returned in their original condition or encountered delays.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
**Best Review:** A customer named Edmar R. expressed appreciation for the great selection of jewelry and the shop's commitment to honesty and affordability, emphasizing it as the best place for watch repair and jewelry needs.
**Worst Review:** A review from Brent U. cautioned potential customers about dissatisfaction with the alteration of his necklace, claiming it was returned shorter than when he handed it in, leading to feelings of mistrust.
Operating Hours:
- Monday to Friday: 10:30 am - 5:30 pm
Staff Members:
- Not specified.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 82
Store Phone Number: 7076457822