Allan's Jewelry & Loan is a family-owned jewelry store and pawn shop located in Anderson, Indiana, operating since 1971. The store offers an extensive range of services focused on engagement ring creation, jewelry repair, and competitive pricing for gold, silver, and diamonds. The knowledgeable staff, including owners Jerry and Steve, are dedicated to providing fair deals and personalized service. Customers appreciate the fair valuations and pleasant interactions, often praising the professionalism and helpfulness of the team.
The store has a total of 160 reviews. However, it is important to note that reviews highlight both positive and negative experiences among customers.
Overall Sentiment from Online Customer Reviews:
The general response atmosphere indicates a positive sentiment among customers, scoring approximately 75% positive, 15% neutral, and 10% negative. Many customers express satisfaction with the helpfulness and fairness of the staff while a few have reported issues with pricing and service.
Best Review:
Ellen commends the store for offering fair prices on gold, silver, and diamonds, and appreciates the knowledgeable staff’s friendly demeanor.
Worst Review:
Dagney criticizes the store's owner Jerry for being lacking in knowledge regarding rare collectibles and feels that the valuations are unfair, suggesting potential customers do their own research to get better offers elsewhere.
Operating hours:
- Monday: 9:00 AM – 5:30 PM
- Tuesday: 9:00 AM – 5:30 PM
- Wednesday: 9:00 AM – 5:30 PM
- Thursday: 9:00 AM – 5:30 PM
- Friday: 9:00 AM – 5:30 PM
- Saturday: 9:00 AM – 3:00 PM
- Sunday: Closed
Staff members mentioned: Jerry and Steve
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.