Kay Jewelers in Anderson, Indiana, located at 4646 S Scatterfield Rd, Spc. G04, offers exceptional services, particularly in engagement ring creation. Known for a wide selection of exquisite rings, the store prides itself on providing knowledgeable and friendly staff who assist customers throughout the ring selection process. The store's atmosphere is welcoming and pressure-free, making it an ideal spot for couples looking to find the perfect engagement ring.
Operating in Madison County, Kay Jewelers has received a total of 149 customer reviews, showcasing their commitment to quality service. Positive reviews frequently highlight the helpful and attentive staff, particularly noting employees like Noah and Rebekah, who are recognized for their expertise and customer-oriented approach. Customers often express satisfaction with their experiences, emphasizing the fair pricing and the ease of finding unique jewelry pieces.
However, a portion of reviews reflects concerns about customer service inconsistencies, with some shoppers experiencing less than satisfactory interactions. While most feedback is overwhelmingly positive, a few complaints have surfaced regarding varying customer experiences.
Overall Sentiment from Online Customer Reviews:
Approximately 85% of reviews express positive sentiments, 10% are neutral, and 5% reflect negative sentiments.
**Best Review:**
Mariah commended the store for its exceptional service and competitive pricing, stating that the staff consistently delivers a pleasant experience, reinforcing her loyalty to this location for all her jewelry needs.
**Worst Review:**
Nicole criticized the staff for their rudeness and lack of patience when addressing her inquiries, leaving her with a negative impression of the store.
Store Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
Staff members mentioned include Noah and Rebekah.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 149