AM Design Jewelry, located at 664 Salem St, Malden, MA 02148, specializes in crafting exquisite engagement rings and offering a variety of jewelry services. The shop, run by the owner Haile, is well-regarded in the community for its personalized service and intricate designs. Customers have praised the quality craftsmanship in custom pieces as well as timely repairs, often completed on the same day. The jeweler is known for its reasonable pricing, making it accessible to a wide range of customers.
The store’s comprehensive offerings include custom jewelry design, repairs, and resizing, catering specifically to those looking to create an engagement ring that reflects their personal style and story. AM Design Jewelry operates in Middlesex County, with a strong emphasis on customer satisfaction and detailed artistry, ensuring that each piece is uniquely tailored to the client’s desires.
Customer feedback indicates a positive ambiance in the store, with a majority of reviews highlighting the friendly service and exceptional workmanship provided by Haile. However, a few customers reported issues with parking due to the limited availability on the street.
Overall Sentiment from Online Customer Reviews:
- Positive: 95%
- Neutral: 5%
- Negative: 0%
Highlight Reviews:
Best Review:
A customer named Elizabeth commended AM Design Jewelry for their exceptional customer service and high-quality craftsmanship, particularly praising the quick turnaround time for ring resizing.
Worst Review:
No negative reviews were found during the investigation of customer feedback.
**Operating Hours:**
| Day | Hours |
|-----------|----------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | Closed |
Staff: Haile
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 97.5%
Total Customer Feedback Reviewed: 53
Store Phone Number: 7814804363