Gold & Diamonds Etc, located at 27 Pleasant St, Malden, MA 02148, is a reputable jewelry store specializing in engagement ring creation and various jewelry-related services. The store is well-regarded for its knowledgeable staff, including owner Paul, who is noted for his expertise in custom design and diamond sourcing. The shop offers a range of services such as jewelry repairs, cleaning, redesign, and gold buying, making it a full-service destination for all jewelry needs.

Operating hours are as follows:
- Monday: 10:00 AM - 2:30 PM
- Tuesday: 12:00 PM - 6:00 PM
- Wednesday: 2:00 PM - 6:00 PM
- Thursday: 12:00 PM - 6:00 PM
- Friday: 2:00 PM - 6:00 PM
- Saturday: Closed
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews is highly positive, with 80% of feedback leaning towards positive, 15% neutral, and 5% negative. Customers frequently commend the store for its exceptional service and knowledgeable staff, particularly the owner Paul, who creates a friendly and professional atmosphere.

Best Review:
Carolyn expressed satisfaction with the great prices and excellent selection available at Gold & Diamonds Etc, highlighting the high-quality service provided.

Worst Review:
Deborah criticized the owner for unprofessional behavior during her visit, noting that she had overheard rude remarks, leading to a negative impression of the store's customer service.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.