Art Carl Jewelers & AC Loan, located at 56 Pleasant St, Malden, MA, operates in Malden County, offering a wide range of jewelry services, particularly specializing in the creation of engagement rings. The store has a rich history, having proudly served the community since the 1940s. Owners Michael and his son Boris are known for their friendly and knowledgeable service, fostering a welcoming environment for customers seeking personalized engagement ring designs.

In total, 90 reviews were examined, reflecting a strong customer satisfaction with their services. Customers frequently commend the staff for their genuine assistance in selecting the perfect engagement rings, highlighting the expertise and transparent communication they experience.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Many customers are pleased with the quality of jewelry and the honesty shown in the service. However, a few critiques point out minor frustrations related to specific service experiences.

Best Review: A customer praised Boris for his attentiveness during the process of selecting an engagement ring, noting his emphasis on staying within budget while ensuring the piece was valuable.

Worst Review: One customer expressed dissatisfaction with the initial rejection of their items without explanation, feeling that it led to a frustrating experience.

**Opening Hours**:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 11:00 AM - 3:00 PM
- Sunday: Closed

**Staff Members Mentioned**:
- Michael
- Boris

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.