A.M. Lee Jeweler, located at 2778 Dundee Rd, Northbrook, IL 60062, has been a trusted name in the jewelry business since 1958. Customers appreciate the personalized service provided by the knowledgeable staff, particularly Zion, who is known for his expertise during the engagement ring creation process. The family-owned store specializes in custom jewelry design, offering repair services alongside beautifully crafted pieces tailored to individual preferences. Clients often praise the superior quality of craftsmanship and the sincere efforts made by the team to meet their needs.

However, some reviews indicate isolated negative experiences, such as misunderstandings during consultations or dissatisfaction with customer service. Despite minor complaints, the overwhelming majority of feedback is positive, highlighting the attentiveness of the team and the exceptional quality of the custom pieces created.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Opening Hours:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

Staff Members:
- Zion Lee
- Albert Lee

Best Review: A customer highlighted their experience working with Zion for a custom engagement ring, praising the attention to detail and the personalized support throughout the design process, resulting in a beautiful and unique piece.

Worst Review: A customer expressed disappointment over a perceived lack of communication regarding a lost item, leading to a frustrating experience when seeking resolution.