Jacqueline's of Northbrook is a well-regarded jeweler located at 1163 Church St, Northbrook, IL 60062, offering an impressive array of services focused on engagement ring creation and custom designs. With a history of over 40 years in the jewelry industry, owner Jacqueline Jurica leads a dedicated team, known for their expertise and commitment to customer satisfaction. The store operates in Cook County.
The jeweler specializes in creating bespoke engagement rings tailored to individual preferences. They provide a range of services including redesigning old jewelry, custom 3D design, and comprehensive jewelry repairs. Customers appreciate the knowledgeable staff who are willing to assist with detailed inquiries regarding designs and pricing.
Overall, the store has received 18 reviews, showcasing a balanced sentiment among customers.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
Among the customer feedback, many have praised the friendly staff and the beautiful selection of jewelry, highlighting the store’s welcoming environment. However, some customers have voiced concerns regarding pricing and inconsistencies in promoting discounts, which has impacted certain shopping experiences.
Best Review:
Natalie noted that the jeweler impressed her with personalized recommendations that aligned perfectly with her style, indicating a high level of customer service and attentiveness.
Worst Review:
Patrick expressed disappointment over pricing being significantly higher than expected and referenced a negative experience related to their policy on sales and discounts.
**Operating Hours:**
- Monday: Closed
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Staff: Jacqueline Jurica
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 18
Store Phone Number: 8472059600