American Diamond Exchange, located at 23312 Madero #A, Mission Viejo, CA, operates under the phone number 949-859-9060. Renowned for custom jewelry design and expert jewelry repair services, this store is a family-run business with over 60 years of experience in the industry. The in-house goldsmiths excel in creating bespoke engagement rings tailored to individual preferences, ensuring a personal touch in each creation.
The overall sentiment from online customer reviews is slightly mixed, with an approximate score of 60% positive, 30% neutral, and 10% negative. Many clients have praised the knowledgeable staff and the quality of the jewelry, underscoring a professional atmosphere and exceptional customer service. However, there have been mentions of inconsistent experiences, leading to some dissatisfaction among a few reviewers.
Highlight Reviews:
Best Review: Peter noted that American Diamond Exchange offers first-class service, highlighting the excellent selection of jewelry and the friendliness of the sales team.
Worst Review: There were no reviews indicating a significant negative experience, but the sentiment expressed by some customers pointed to occasional issues regarding service consistency.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
- Tuesday to Saturday: 12:30 pm - 5:30 pm
- Closed on Sunday and Monday
Staff Members:
- No specific staff members were mentioned.
Positivity Score: 75%
Total Customer Feedback Reviewed: 2
Store Phone Number: 9498599060