The Jewelry Box of Lake Forest, located at 21771 Lake Forest Dr, Suite 109, in Lake Forest, CA, is well-regarded for its engagement ring creation services and overall jewelry offerings in Orange County. For over two decades, this family-owned business has built a reputation for quality craftsmanship and excellent customer care.

With a dedicated team led by owners Christine and Jack, customers appreciate the personalized attention they receive when designing their dream rings. The knowledgeable staff is known for their friendly service, making the process enjoyable for couples looking to create unique, meaningful pieces. Many reviews highlight how the team listens closely to customers' ideas and offers expert advice, resulting in a smooth experience. However, some clients have expressed concerns regarding inconsistent service and communication, particularly in repair situations.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.

Opening Hours:

Monday to Tuesday: 10:00 AM – 5:30 PM
Wednesday to Friday: 10:00 AM – 5:30 PM
Saturday: 10:00 AM – 5:30 PM
Sunday: 10:30 AM – 3:30 PM

Best Review: Bob noted that the Jewelry Box Estate Buyers delivered first-class service, helping him to sell his mother’s estate items at great prices while being both professional and friendly throughout the process.

Worst Review: George felt disappointed with his repair experience, claiming he received dishonest service regarding the value of his jewelry and expressed frustration about the customer service responses.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.