Michael Alan Jewelers, located at 22611 Lake Forest Dr, Suite C8 in Lake Forest, CA, has established itself as a premier destination for custom engagement rings in Orange County. Known for its welcoming atmosphere, this family-run business is dedicated to crafting beautiful pieces that reflect each couple's unique story.
Co-owned by Michael Oveisi and Alan Oskouian, the knowledgeable staff at Michael Alan Jewelers truly knows their craft. Customers rave about the personalized service, with many mentioning how staff members invest time in understanding their needs and preferences. They take pride in educating clients on diamond specifications to ensure they make informed decisions, creating an experience that feels both special and comfortable.
Customer Sentiment: Approximately 80% of customers express high satisfaction, while 15% have mixed feelings and 5% reported negative experiences.
Opening Hours:
Monday to Saturday: 10:30 AM – 5:00 PM
Sunday: Closed
Best Review: Gina praised the quality of both the diamonds and customer service, stating that they've been loyal clients for over 26 years and appreciate the team’s expertise and honesty.
Worst Review: Rene recounted a disappointing experience, feeling that he was not taken seriously due to his young appearance when looking for an engagement ring.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 152
Store Phone Number: 9494540100