Anderson's Fine Jewelry, located at 1115 Hilltop Dr, Redding, CA, offers exceptional engagement ring creation and a comprehensive range of jewelry services. Co-owners Steve and Teresa Anderson lead a dedicated team known for their expertise and personalized service, ensuring each client feels valued. With over 45 years of experience, Steve is skilled in both custom designs and repairs, while Teresa excels in customer relations and sales.
This jewelry store operates in Shasta County and has garnered a strong reputation through extensive customer feedback. Reviews highlight the welcoming atmosphere and the meticulous care taken during the engagement ring design process. Customers appreciate the team's patience and commitment, particularly for those creating custom pieces loaded with sentimental value.
However, some experiences noted were less favorable, particularly involving customer service interactions where expectations were not met, despite overall satisfaction with the final products and timely services.
Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 5%
- Negative: 5%
Highlight Reviews:
Best Review: Mary praised Anderson's from a recent visit for their exceptional service in repairing her family ring. She noted the quick turn around and how her jewelry looked like new afterward, emphasizing their welcoming approach and attention to detail.
Worst Review: Steven expressed dissatisfaction with a specific staff member's dismissive attitude when he inquired about purchasing a ring, though he acknowledged the quality of the jewelry.
Opening Hours:
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
- Monday: Closed
Staff Members:
- Steve Anderson
- Teresa Anderson
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 85
Store Phone Number: 5302233443