DeVons Jewelers in Redding CA

DeVons Jewelers is a well-regarded establishment in Redding, California, located at 900 Dana Dr # B23, with a commitment to quality jewelry and customer service, particularly in the realm of engagement ring creation. With a variety of exquisite options for engagement rings and wedding bands, DeVons prides itself on offering personalized service to help customers find the perfect piece. The store is known for its knowledgeable and friendly staff, including notable team members like Sandy and John, who have garnered positive feedback for their effective customer support.

The store has received a mix of reviews, totaling 112, highlighting both strengths and areas for improvement. Customers frequently mention the store's excellent selection and helpful staff, contributing to a generally positive reception for engagement ring services. However, some reviews also reflect concerns about the customer service experience, particularly regarding repair work and communication.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

Opening Hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 8:00 PM
- Saturday: 11:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM

Staff:
- Sandy
- John

Best Review:
A customer praised the trade-in program for engagement rings, expressing satisfaction with the upgrade process provided by John, highlighting personal customer service that made them feel valued.

Worst Review:
A customer detailed a frustrating experience regarding repair service, describing issues with a purchased ring that required resizing. They faced delays and dissatisfaction with the overall handling of their concerns, which led them to seek services elsewhere.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.