Heart of Gold Jewelers, located at 1320 Yuba St Ste 104, Redding, CA 96001, is well-regarded for its services in jewelry design and repair, specializing particularly in engagement ring creation. Customers note a welcoming atmosphere with owner Randy, who is recognized for his personalized service and extensive knowledge in gemstones. The store offers a range of services including custom jewelry design, appraisals, and repairs, making it a versatile option for various jewelry needs.

However, sentiments about the service are mixed, with some customers praising the craftsmanship and quick turnaround times for repairs, while others express dissatisfaction with delays and communication issues. The business has garnered a total of 26 reviews, with some positive and some negative experiences highlighted.

Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 30%
Negative: 20%

Best Review: A customer commended Randy for his exceptional engagement ring design service, highlighting his attentiveness to detail and responsiveness, which made the process seamless and enjoyable.

Worst Review: Another customer reported frustration over a prolonged delay in ring repairs and less than satisfactory communication, feeling that their needs were overlooked during the service.

Operating Hours:
- Monday: 9:30 AM - 5:30 PM
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed

Staff member mentioned: Randy

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.