Anderson Jewelry Effingham IL

Anderson's Jewelry, located at 107 E Jefferson Ave, Effingham, IL, operates in Effingham County. This jewelry store is known for its engagement ring creation services, offering personalized attention to customers during their selection process. The staff, including owner Todd Anderson, is highlighted for their exceptional service, ensuring clients receive guidance while choosing the perfect ring, often involving custom designs to meet individual preferences. Customers have praised the attentive and knowledgeable staff, particularly commending their expertise in helping create personalized jewelry.

This store has garnered mixed reviews from online platforms, with a total of 12 reviews considered.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 75%
Neutral sentiment: 16%
Negative sentiment: 9%

**Positive Reviews:** Customers frequently highlight the exceptional service and personalized experiences offered at Anderson's Jewelry. Many reviews mention the involvement and care taken by staff in crafting custom engagement rings, with one mentioning a wonderful experience while creating a necklace from a family heirloom.

**Negative Reviews:** A few customers have expressed dissatisfaction, notably mentioning unprofessional phone etiquette and experiences where they felt judged based on their appearance when visiting the store.

Best Review:
Angie praised the fantastic service received while designing a custom necklace with her grandmother's diamond, emphasizing the care and attention the staff provided in the process.

Worst Review:
Tyler reported a frustrating experience while trying to contact the store, citing repeated hang-ups and rude communication from the staff when he was looking for assistance.

**Opening Hours:**
- Thursday: 10 AM – 4 PM
- Friday: 10 AM – 4 PM
- Saturday: Closed
- Sunday: Closed
- Monday: Closed
- Tuesday: 10 AM – 4 PM
- Wednesday: 10 AM – 4 PM

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.