Zales Jewelers at 82 Village Square Mall, Effingham, IL 62401, is renowned for its engagement ring creation services and a diverse range of fine jewelry. Customers appreciate the wide selection of rings, necklaces, earrings, bracelets, and watches. The staff, including noted representatives, have received commendations for being helpful and friendly, providing a welcoming experience during the jewelry selection process.

However, there are mixed sentiments from past customers, with some expressing dissatisfaction regarding service delays and misleading information. The store operates in Effingham County and has garnered 22 reviews on Google, where it holds an average rating of 3.5 stars.

Overall Sentiment from Online Customer Reviews:
- Positive: 55%
- Neutral: 27%
- Negative: 18%

Best Review:
Kathy praised the store for its friendly and clean environment, highlighting that she has never encountered issues with service and appreciates their ongoing promotions.

Worst Review:
Carrie raised concerns about false advertising and misleading information experienced during her visit, advising potential customers to be cautious.

Operating Hours:
- Monday to Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM

Staff Members:
- No specific staff names were mentioned in the reviews.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.