Anna Refine Jewelry in Islip NY

Anna Re Fine Jewelry, located at 585 Main St, Islip, NY 11751, is a family-owned jewelry store well-regarded for its engagement ring creation services. Operating in Suffolk County, the store provides a variety of jewelry options, including trendy and estate pieces. Customers appreciate the ability to customize and design rings, with additional repair services offered, such as pearl restringing and watch battery replacements. The staff is noted to be friendly and helpful, providing a welcoming atmosphere from the outset.

However, there are mixed sentiments within the reviews. While some customers commend the beautiful selection of jewelry and reasonable prices, citing exceptional service from the staff, there is a notable negative experience regarding customer service, where one client reported feeling dismissed during a conversation about repair costs.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 10%
Negative: 25%

**Best Review:** Patty highlighted the beautiful jewelry and reasonable prices, praising the personable nature of the staff, making it a recommended choice for shoppers.

**Worst Review:** Tara expressed disappointment over the perceived rudeness of the staff, specifically noting a lack of transparency around repair costs and feeling unvalued as a customer.

**Operating Hours:**
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff members mentioned include Elizabeth Fergo, who is also the owner of the store.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*