Gem Jewelers, located at 225 Main Street in Islip, NY, is a charming destination for those seeking personalized engagement rings and fine jewelry. Established in 2001, this local gem prides itself on customer satisfaction, ensuring that each visitor leaves confident in their purchase.

With Judy Simonetti, an Accredited Jewelry Professional certified by the Gemological Institute of America, leading the team, customers can expect knowledgeable guidance throughout the design process. The staff is known for their warm, approachable demeanor, making customers feel at ease while exploring various options from custom engagement rings to a wide array of sterling silver and Swarovski pieces.

The store provides a range of services, including jewelry and watch repair, ring sizing, and even ear piercing, catering to the unique needs of the local community. While the majority of reviews reflect a high level of satisfaction, a few customers have mentioned occasional communication issues.

Customer Sentiment: Approximately 75% of customers express high satisfaction with their experiences, while 15% are neutral and 10% have reported concerns.

Opening Hours:

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Best Review: Michael commended the exceptional service and personalized attention, especially appreciating how the team helped him design a unique engagement ring that perfectly matched his partner's style.

Worst Review: Sarah expressed disappointment with the delay in receiving her custom order and felt the communication regarding the status could have been better.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.