Mazza Fine Jewelry, located at 491 Main St., Islip, NY 11751, operates in Suffolk County and is well-regarded for its engagement ring creation services. The store is known for its exquisite selection of fine jewelry and has been serving the community for six generations within the jewelry industry. Customers appreciate the personalized service provided by the staff, including the knowledgeable owner, Diana Mazza. The store’s ambiance fosters a welcoming atmosphere where clients can get assistance in selecting the perfect engagement ring tailored to their needs.
Mazza Fine Jewelry has garnered a total of 25 reviews, showcasing a mix of positive and negative sentiments. Many patrons commend the exceptional quality of jewelry and customer service, highlighting the helpfulness of the staff. Positive reviews often mention the staff's guidance in creating beautiful engagement rings, as well as prompt service and repair offerings. However, some customers have expressed concerns regarding pricing discrepancies and service misunderstandings.
Overall Sentiment from Online Customer Reviews:
Positive: 76%
Neutral: 12%
Negative: 12%
**Opening Hours:**
- Monday: Closed
- Tuesday: 10 AM - 5:30 PM
- Wednesday: 10 AM - 5:30 PM
- Thursday: 10 AM - 5:30 PM
- Friday: 10 AM - 7 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed
**Staff Members Mentioned:**
- Diana Mazza
Best Review:
A customer noted the fantastic service provided during their engagement ring purchase, praising the knowledgeable and friendly staff who helped them find the perfect design.
Worst Review:
One review highlighted a negative experience with price discrepancies, where the customer felt they were charged excessively for services compared to initial quotes and faced a lack of attentive service for specific requests.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82%
Total Customer Feedback Reviewed: 25
Store Phone Number: 6312778411