Located at 5941 Weddington Monroe Rd Ste 104, Wesley Chapel, NC 28104, Anthony's Custom Jewelry has garnered significant attention for its engagement ring creation and personalized customer service. With a focus on custom design and repair services, they bring over 40 years of expertise to the table, ensuring that every customer receives specialized attention. The store is family-owned, run by Mark and Paula, who are praised for their friendliness and high-quality service.
Reviews indicate a generally positive outlook among customers, with many expressing satisfaction regarding the uniqueness of the jewelry, reasonable pricing, and the custom design process. Positive sentiments highlight that repairs and custom creations are executed on-site, which adds a personal touch. Many customers appreciate the family-oriented atmosphere and the owners' commitment to providing quality service.
Conversely, some negative reviews point to issues with communication and service timelines, as a few customers reported delays and unsatisfactory repairs. A recurring complaint was related to a misunderstanding of ring sizing, leading to dissatisfaction with the final product.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Best Review:
Anne-Marie commended Mark and Paula for their honesty and the exceptional quality of repairs, noting a beautiful custom opal ring that was crafted for her.
Worst Review:
Brad expressed dissatisfaction over the prolonged repair time for his wife's ring and mentioned an error regarding the resizing, resulting in a damaged band.
Operating Hours:
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
- Monday: Closed
Staff Members:
- Mark
- Paula
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 68
Store Phone Number: 7048212007