Ati's Jewelers, Clinton Township, MI

Ati's Jewelers, located at 42337 Garfield Rd, Clinton Township, MI 48038, is renowned for its expertise in creating custom engagement rings and providing outstanding jewelry services. This family-owned jeweler offers a truly wholesale experience, ensuring that customers receive top-quality pieces at competitive prices. The store is well-regarded for its attentive and knowledgeable staff, including owner Sandra Lefchick Wowk, who is praised for her dedication to customer satisfaction.

The jeweler specializes in in-house repairs and custom designs, making it a go-to destination for those looking to create unique engagement rings. The store's operation includes interest-free layaway and a commitment to paying sales tax for customers. Reviews reflect the quality of work provided and the friendliness of the staff, particularly during the engagement ring design process.

However, there have been noted concerns about customer service inconsistencies and dissatisfaction regarding certain repair services, showcasing a need for attentiveness across all customer interactions.

Overall sentiment from online customer reviews:
- Positive: 65%
- Neutral: 20%
- Negative: 15%

**Best Review:**
Eric shared that his experience at Ati's Jewelers was excellent, with the staff providing attentive service and completing ring resizing quickly, allowing him to trust them for future jewelry needs.

**Worst Review:**
Anne expressed disappointment with her experience, citing poor quality of repair work and difficulty in obtaining a refund after her bracelet was returned unaltered, reflecting frustrations with customer service.

Operating Hours:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 3:30 PM
- Sunday: Closed

Staff mentioned: Sandra Lefchick Wowk

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.