Auburn Jewelry & Loan, located at 948 Lincoln Way, Auburn, CA 95603, offers a range of services including engagement ring creation, jewelry appraisal, and repair. The knowledgeable staff is recognized for their friendly and approachable service, making this pawn shop a popular choice for locals seeking customized engagement rings and quality jewelry.
Customer reviews have highlighted a mix of experiences. Many clients appreciate the fair pricing and friendly treatment from staff members, including the owners Ron and Tammy. Positive sentiments often revolve around the reasonable prices and the wide selection of items available. However, some reviews reflect dissatisfaction due to experiences with service quality, particularly regarding the handling of items and customer interactions.
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%
**Highlight Reviews**:
Best Review: Jennifer praised the store for its reasonable prices and the friendly service, noting that she received additional free items during her purchase.
Worst Review: Jeanine expressed disappointment over her denied service after previously leaving a negative review, finding the staff unprofessional and the offered service lacking.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Operating Hours |
|----------------------|
| Monday 10:00 AM - 5:30 PM |
| Tuesday 10:00 AM - 5:30 PM |
| Wednesday 10:00 AM - 5:30 PM |
| Thursday 10:00 AM - 5:30 PM |
| Friday 10:00 AM - 5:30 PM |
| Saturday Closed |
| Sunday Closed |
Staff: Ron, Tammy
Positivity Score: 75%
Total Customer Feedback Reviewed: 29