Sierra Moon Goldsmiths, located at 107 Sacramento Street, Auburn, CA 95603, operates in Placer County. The store specializes in custom jewelry design, particularly engagement rings, and offers an array of services including jewelry repair. Customers have praised the staff for their genuine dedication to customer service. Shawn and Brad Baldwin, the owners, foster a welcoming atmosphere that encourages collaboration throughout the jewelry creation process.

Reviews highlight the expertise of the team, with many clients expressing satisfaction regarding the custom engagement rings crafted at Sierra Moon. The skilled designers work closely with clients to realize their visions, utilizing family heirlooms when possible, and ensuring each piece is unique to their story. Customers appreciate the information provided during consultations, making them feel comfortable and informed.

However, some negative comments emerged regarding certain experiences when engagement ring repairs weren't handled in a timely manner, leading to frustrations.

Overall sentiment from online customer reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

Highlight Reviews:
Best Review: John commended the exceptional customer service, noting how his wife's ring was repaired and returned in under 24 hours, sparkling as good as new.
Worst Review: Cindy expressed frustration after a long drive to the store based on a phone call stating they buy scrap gold, only to find that they no longer were purchasing, indicating a lack of communication.

Operating Hours:
- Wednesday: 10:00 AM – 5:00 PM
- Thursday: 10:00 AM – 5:00 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: Closed

Staff members mentioned include Shawn, Brad, and various designers such as DeAnne and Molly.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.