Ava Jewelers is a family-owned jewelry store located at 111 N Broad St, Lancaster, OH 43130. The shop specializes in creating custom engagement rings and wedding bands, along with offering in-house jewelry repairs. Customers often remark on the unique and beautifully crafted pieces available, reflecting the artistic touch of the owner, Ava Edmonds, and her staff.
With 32 reviews analyzed, the overall sentiment from online customer reviews is largely positive. Approximately 85% of reviews express positive experiences, around 10% are neutral, and about 5% reflect negative sentiments. Customers praise the friendly and knowledgeable staff who provide excellent service and high-quality craftsmanship.
The store operates on the following schedule:
| Day | Hours |
|-----------|--------------------|
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
| Monday | Closed |
Staff members highlighted in reviews include Ava Edmonds, the owner.
Best Review: A customer named jennifer expressed appreciation for the store's remarkable service in creating a memorable graduation gift. She highlighted how the staff’s assistance made the occasion special.
Worst Review: A customer named Dean shared disappointment after a repair at the store led to a missing clasp on a valuable necklace. Trust issues were raised regarding the repair process.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.