Wendel's Diamond Jewelers, located at 164 W. Main St., Lancaster, OH 43130, is a highly regarded jeweler specializing in engagement ring creation and exceptional customer service. With a rich history dating back to 1906, the store continues to thrive under the ownership of Jon and Stephanie Palestrant, who prioritize providing a welcoming experience for their customers. They offer a diverse selection of diamond engagement rings and provide custom design services, ensuring that every piece reflects the personal style and sentimental value of the buyer. Wendel's is known for its friendly and knowledgeable staff, who are dedicated to making the ring selection process enjoyable and stress-free.

Operating in Fairfield County, the store has garnered positive feedback for its attentive service and craftsmanship.

**Overall Sentiment from Online Customer Reviews:**
Positive: 92%
Neutral: 5%
Negative: 3%

The atmosphere at Wendel's is overwhelmingly positive, with customers frequently praising the personalized attention they receive when selecting their jewelry.

**Best Review:** Lisa, a long-time customer, emphasized her satisfaction with the attentive service at Wendel's, particularly highlighting how they assisted her in replacing a lost diamond without any hassle.

**Worst Review:** John mentioned a negative experience regarding a silver necklace he purchased, which broke shortly after buying. However, he appreciated the prompt refund and assistance in finding a more suitable replacement.

| Day | Hours |
|-------------|--------------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |

Staff members mentioned include Jon and Stephanie Palestrant.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.