Dowling Jewelry Design, located at 1600 W 16th St, Ste T21 in Oak Brook, IL, is a beloved local jeweler known for its exceptional engagement ring creation services. With over 33 years in the business, this family-oriented store specializes in custom jewelry, catering to clients looking for unique designs that fit their personal stories and styles.
Hugh Dowling leads the operation, ensuring that each engagement ring is crafted with care and precision. Customers appreciate the personalized service here; many share how the staff takes the time to understand their visions and help them navigate through the design process. Reviews reflect a strong sense of community, with frequent mentions of how welcoming and attentive the team is.
Customer Sentiment: Approximately 80% of customers rave about their experiences, while a small percentage have voiced some concerns with communication and service inconsistencies.
Opening Hours:
- Monday: Closed
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 6:00 PM
- Friday: 9:00 AM – 4:30 PM
- Saturday: 9:00 AM – 3:00 PM
- Sunday: Closed
Best Review: Sardar praised Mr. Dowling for his custom wedding band designs and highlighted the excellent support received during a recent repair, expressing appreciation for the high-quality work.
Worst Review: A Yelp user reported that service at Dowling Jewelry Design has seen some declines, stating the location appeared closed during regular hours, leading to frustrations in accessing services.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.