Betteridge Jewelers, located at 239 Greenwich Ave, Greenwich, CT 06830, offers an exceptional experience for customers seeking to create the perfect engagement ring. Renowned for their extensive collection of high-end watches and jewelry, Betteridge specializes in bespoke design, ensuring every client's vision for a unique engagement ring comes to life. The knowledgeable staff, including standout associates like Lauren Yoon and Erik Lozada, are praised for their expertise and dedication to customer service, making clients feel valued throughout the design process.

Operating hours are as follows:
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 9:30 AM - 5:30 PM
- Sunday: Closed
- Monday: Closed

Overall Sentiment from Online Customer Reviews:
The reviews reflect a generally positive sentiment surrounding Betteridge Jewelers, with approximately 80% of the reviews being favorable, 10% neutral, and 10% negative. Customers often commend the welcoming atmosphere and attentive service but express disappointment in some instances of customer relationship management after the sale, particularly following the store's acquisition by Watches of Switzerland.

Best Review:
A satisfied customer, Nancy, highlighted the exceptional service from the staff in helping to design an engagement ring from family heirlooms. She noted the personal attention and care given during the process.

Worst Review:
Georgios shared his frustration regarding a negative experience after becoming a loyal customer for over five years, mentioning poor customer retention and support after the departure of his sales associate.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.