Manfredi Jewels, located at 121 Greenwich Ave, Greenwich, CT 06830, operates as a prominent jeweler specializing in engagement ring creation and a wide selection of fine jewelry and luxury watches. Renowned for its exceptional service, the store maintains a team of knowledgeable professionals ready to guide customers through their jewelry selection journey. The staff, including notable members like Dafina and John Marna, are known for their remarkable customer service and expertise in the intricacies of jewelry and watches.
The jeweler offers various services, including engagement ring creation, jewelry repair, and restoration, ensuring every client's needs are met with precision and care. Operating in Fairfield County, Manfredi Jewels prides itself on providing a personalized shopping experience, making it a top choice for those seeking high-quality pieces.
**Operating Hours:**
| Day | Hours |
|-----------|------------------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:30 PM |
| Sunday | 11:00 AM - 4:00 PM |
Overall Sentiment from Online Customer Reviews:
Customer reviews reflect a positive sentiment, with approximately 90% positive, 5% neutral, and 5% negative feedback. Customers frequently praise the store's knowledgeable staff and the quality of the jewelry. However, a small number of reviews mention issues with customer service during peak times.
Best Review:
Jeffrey noted Manfredi as one of the finest watch retailers he has encountered, highlighting the extensive selection and exceptional customer care provided by staff members like John Marna, who exhibited technical savvy and attention to detail.
Worst Review:
Elizabeth described a negative experience after her vintage watches were damaged during a battery change at Manfredi. She expressed disappointment with the handling of the situation and felt that the owner was condescending when addressing her concerns.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.