Cotati Jewelers in Cotati CA

Cotati Jewelers, located at 554 East Cotati Avenue, Cotati, CA 94931, is a well-established jewelry shop serving Sonoma County for over 25 years. The store specializes in creating and customizing engagement rings, along with a variety of other jewelry-related services, including ring sizing, stone setting, and repairs. Owned by Patty Minnis, the shop is staffed by experienced professionals, ensuring customers receive knowledgeable service tailored to their needs.

Operating hours are as follows:
- Tuesday to Friday: 10 AM – 6 PM
- Saturday: 11 AM – 5 PM
- Closed on Sunday and Monday

Customer reviews highlight a mix of positive and negative experiences. On various platforms, including Yelp and Google, the jeweler has gathered a total of 84 reviews.

Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%

Positive sentiments often revolve around the friendly and personal service received, with many customers appreciating the attention given to engagement ring creations and repairs. Patrons commend the store for its community-oriented approach, expressing satisfaction with the quality of work and reasonable pricing.

Conversely, some negative reviews address issues with customer service and repair quality. A number of customers reported feeling rushed or experiencing unsatisfactory repairs, which led to frustration with their transactions and interactions.

Best Review:
Allison shared a positive experience of quick and free service during a ring cleaning and realignment, expressing happiness with the results and planning to return for future jewelry needs.

Worst Review:
Maritza recounted a negative experience where her engagement ring was damaged while being resized, leading to lost stones and a frustrating interaction with the owner, who denied responsibility.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
| Day | Hours |
|-----------|---------------------|
| Tuesday | 10 AM – 6 PM |
| Wednesday | 10 AM – 6 PM |
| Thursday | 10 AM – 6 PM |
| Friday | 10 AM – 6 PM |
| Saturday | 11 AM – 5 PM |
| Sunday | Closed |
| Monday | Closed |

Staff:
- Patty Minnis (Owner)