Brilliance Fine Jewelry, located at 385 N Franklin Tpke, Ramsey, NJ 07446, offers a range of fine jewelry, with a focus on custom engagement ring creation. The jeweler provides personalized services aimed at helping customers design unforgettable pieces for special occasions. However, it is important to note that this store is currently marked as permanently closed, which may impact potential customers seeking their services.
The establishment has received a total of 3 reviews, reflecting a mixed sentiment from customers.
Overall Sentiment from Online Customer Reviews:
Positive: 33%
Neutral: 0%
Negative: 67%
Feedback indicates that the jewelry quality was appreciated by some; however, customer service experiences were often negative. One reviewer highlighted rudeness from staff during an interaction, while another reported inadequate support after a product issue.
Best Review:
Ashley noted that while the jewelry had quality, she encountered a staff member who was dismissive when discussing a Walmart affiliation, suggesting a lack of professionalism.
Worst Review:
Ismael described a frustrating experience after purchasing a bracelet that broke within a month, stating that his attempts to resolve the issue were met with abrupt disconnection during the call.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
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List of staff members: Not specified.