Omega Fine Jewelry is a well-established jeweler located at 33 Interstate Shop Center, Ramsey, NJ 07446, with a focus on creating exquisite engagement rings and comprehensive jewelry services. The store operates under the ownership of Shahan, who brings years of expertise to the craft. With a mixture of positive and negative reviews, the shop displays a variety of customer experiences, revealing strengths in customer service and craftsmanship but also instances of dissatisfaction.
The jeweler has garnered a total of 131 customer reviews, suggesting a significant presence in the community. Many customers highlight the welcoming atmosphere and the personalized service provided by the staff, often mentioning the wide selection of fine jewelry and the professionalism exhibited during the engagement ring creation process. On the other hand, some reviews express frustration with pricing practices and customer interactions, indicating inconsistency in service quality.
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%
**Best Review:** A customer praised Shahan for his helpfulness and guidance in selecting an engagement ring, noting the impressive array of options available and the overall positive shopping experience.
**Worst Review:** Another customer had a negative experience, describing the jeweler as a "crook" for unsatisfactory service regarding a high-value watch repair that they felt was mishandled.
**Opening Hours:**
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: Closed
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 131
Store Phone Number: 2019344945