Azar Jewelers, located at 1424 Commons Dr, Geneva, IL 60134, is a family-owned jewelry store celebrated for its fine and custom-designed engagement rings. With over 70 reviews, it stands out for its knowledgeable staff and exceptional customer service, exemplified by owner Fadi Azar and his team. They focus on providing personalized attention to clients in creating unique and memorable engagement rings, ensuring a supportive and informative experience. The store staff is praised for being friendly, accommodating, and non-pushy, which fosters a comfortable atmosphere for making significant purchases.
Conversely, some customers have reported less favorable experiences, citing issues with customer service responsiveness and product quality concerns. However, the overall sentiment reflects a strong appreciation for the craftsmanship and trust that clients place in Azar Jewelers.
Operating Hours:
- Monday to Wednesday: 10:00 AM - 8:00 PM
- Thursday to Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 4:00 PM
Staff members mentioned include Fadi Azar.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review:
A customer commended the team at Azar Jewelers for their exceptional service and the outstanding quality of their engagement ring designs, highlighting their knowledge and assistance throughout the purchasing process.
Worst Review:
A reviewer expressed dissatisfaction due to perceived poor customer service, stating the staff was unwelcoming and dismissive when approached for assistance with watch sizing.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
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